Indicate the quantity of an article that you want to order. Click the button below to continue. On the next page fill in your contact details together with the shipping and billing address. After that, a summary of your order is displayed. If you want to change something, click the button to go back one step. To complete your order, click pay.
Would you like to change the quantities or add something else? Or have you made a mistake in the address? Then please contact us as quickly as possible. If the package has not yet been sent, we can still make adjustments. If it has already been sent then we will work with you to see how we can best help you.
Have you changed your mind and want to cancel the order? Then please contact us directly. If your package has not yet been shipped, we will stop it. If it has already been shipped then refuse it when it arrives at the door or simply return it.
Payment is arranged via our external partner Multisafepay. We offer a number of options:
You will receive a summary of your order via email. Once we have received your payment, we will process your order as quickly as possible during working hours (Monday – Thursday: 8:00 a.m. – 4:30 p.m., Friday: 8:00 a.m. – 11:30 a.m.).
If an article is in stock, it will be shipped no later than 2 working days after the acceptance of the order. If an article is not in stock, we will inform you about the possible delivery time.
In Belgium, delivery is generally within 2 working days of the articles being shipped to our logistics partner. You will also receive a track and trace code. You can use this to keep track of your order. For shipments abroad, we are unable to specify a fixed delivery time.
Shipping costs are charged separately. The exact amount will be shown in the second step of the ordering process when you enter your address.
As a consumer, you may return all or part of your order. For whatever reason. You have 14 days to do so from the day of delivery.
You return a purchase as follows:
If you have any questions then please contact us via email or by phone. We can be reached from Monday to Thursday between 8:00 a.m. – 12:30 p.m. and 1:00 p.m. – 5:00 p.m. and on Friday from 8:00 a.m. – 12:30 p.m. We are not available during weekends, bank holidays and bridge days (a day falling between a bank holiday and the weekend).
Brouwerij der Trappisten van Westmalle BV, Antwerpsesteenweg 496,
2390 Malle,
België
VAT-number: BE0461792947
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